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Shipping Policy

Overview

At Sunygraphics UK, every order is crafted with care and attention to detail. From stunning photography and premium prints to personalised photo gifts and wall art, we ensure your items are safely produced, packaged, and delivered right to your door.

We proudly operate and ship all products within the United Kingdom.

Processing Times

  • Photography Sessions: Digital files from photo sessions are typically delivered within 3–5 working days after final edits are approved.

  • Printed Products & Gifts: All personalised products (including mugs, cushions, calendars, t-shirts, and wall art) are made to order. Please allow 2–4 working days for production before dispatch.

  • During peak periods such as Christmas, processing times may be slightly longer due to high demand.

Shipping Rates & Delivery Times

We offer reliable UK-wide delivery through trusted courier partners.

  • Standard Delivery (2–4 working days): £4.95

  • Express Delivery (1–2 working days): £7.95

  • Free Delivery on orders over £60

Delivery times are estimated and begin once your order has been dispatched.

International Shipping

Currently, we only ship within the UK. For international customers, please contact us directly to discuss possible arrangements.

Order Tracking

Once your order is dispatched, you will receive a confirmation email with tracking details, allowing you to monitor your parcel’s progress.

Damaged or Missing Items

We take great care in packaging all items securely. However, if your order arrives damaged or goes missing in transit:

  1. Please contact us within 48 hours of receiving your parcel.

  2. Include your order number and clear photos of the damaged item and packaging.
    We’ll be happy to offer a replacement or refund where applicable.

Custom & Personalised Orders

As all personalised items are made specifically for you, we are unable to accept returns or exchanges unless the item arrives damaged or defective. Please double-check all spelling, photos, and customisation details before completing your order.

Contact Us

For any shipping-related questions or concerns, please reach out to:
📧 suny@sunygraphics.co.uk
📞 01223344322
📍3 Station Road, PE15 8LB, March, UK

Product Photography: £150.00 Per 1 Product

Lifestyle Images: £30.00 Per 1 Lifestyle Image

Infographics: £30.00 Per 1 Infographic Image

Amazon Main Image: £20.00 Per I main image

White Background Images: £2.00 Per 1 white background image

Product Videos: £500.00 Per Product

Ghost Mannequin Effect: £2 Per Image